I got an Ipaq 5550 just under a year ago. It’s great and I’ve gotten a lot of use out of it. Recently, however I’d had problems typing with it. I’d used to type up email when I was waiting around for things, and had found it very useful, but that became a problem. whenever I would type I would get spaces, or capitalised letters at random intervals. I put up with it for a while but eventually typing became impossible. realising I’d had it almost a year I got in touch with Ipaq online support. they have a live support chat and, working through the issue with them, they decided that it was a fault and that it was still covered by warrant. I’d also had problems synchronising recently, and I think the synchronising connector was just getting old and loose. I reported the problem Friday night, got a phonecall Saturday to arrange a pickup, UPS collected it on Monday, and by Wednesday I had it back working beautifully, complete with a new screen! WOOHOOOOOO! according to Ipaq Repairs a new screen weighs in at around 200 pounds, so, having had it all done for free, I’m delighted. Plus, it turns out I have 2 years warranty, not just one!!!!
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